News

Place of work: Chemnitz (20 hours/week, from 15.05.2026 or as soon as possible)

Offener Prozess gGmbH operates the first documentation center on the NSU complex in Chemnitz.
We see ourselves as a place of education, remembrance and confrontation with right-wing extremist movements with a focus on coming to terms with the NSU complex in Germany. Our aim is to focus on the perspectives of those affected, to demand social responsibility and to bring about political and civic change.

In 2026, the documentation center on the NSU complex is to be established as a regional and national place of discourse, take up current social debates, offer them a space and derive measures for society from them.

We are a team of people with different biographical backgrounds, experiences and origins. This diversity enriches our work, enables new perspectives and strengthens respectful, open interaction with one another. We look forward to you enriching our team!

Your tasks

• Reception and support: You are in the welcome area and are the point of contact for visitors. You are available to them as a dialog partner for any concerns. You support individuals and groups in challenging situations during their visit to the exhibition. You will also provide low-threshold information about the Open Process, our events and other services offered by the Documentation Center.
• Maintaining the welcome area: As a central employee on site, you play a key role in shaping the atmosphere of the facility. You pay attention to the needs of the visitors and are also responsible, for example, for purchasing and preparing the free refreshments (fruit and drinks).
• Teamwork: You will work closely with the security staff, mediators, art scouts, event management and building services. You will support the organization, preparation and implementation of events and educational formats in the welcome area and in the exhibition.
• Service management: You are the point of contact for service providers, employees and freelancers in emergencies, making decisions and documenting them. You will be trained to do this as part of a training course.

Your profile

• Completed training in social or service professions or in a related field
• Organizational skills, punctuality, ability to work in a team and high resilience
• Strong oral communication skills and knowledge of active listening to stimulate reflection processes
• Experience in working with various target groups
• Empathy, situational awareness and composure in challenging situations
• Openness to awareness concepts and anti-discrimination work
• Interest in contemporary historical and socio-political topics, especially in the context of the NSU complex, and the willingness to familiarize yourself with this complex of topics
• Willingness to work on weekends and occasionally in the evening
• Experience in the hospitality and gastronomy sector is a great advantage
• Language skills (e.g. English, Turkish, Arabic or other) are an advantage

If you do not have all the required skills and experience, we still encourage you to apply.

We offer

• a meaningful job in a nationally relevant institution.
• a nice place to work in the center of Chemnitz.
• Integration into a reflective, interdisciplinary team.
• a fair salary, based on TV-L E8-1.
• 30 days’ vacation per year with a five-day week, flexible working hours and opportunities for further training.
• five days of educational leave per year.
• Responsible activities with plenty of scope for creativity.

Further information and application:

We look forward to receiving your application (letter of motivation, CV, relevant references) by e-mail by 23.04.2026 to job@offener-prozess.de.

The interviews will take place between 04.05. and 08.05.2026 in Chemnitz.

Marginalized perspectives/experiences of discrimination are a resource when working alongside victims of right-wing violence. We therefore particularly encourage migrants, people of color, Jews, Roma and Sinte:zza, Black people, Muslims and people with disabilities to apply. If equally qualified, people with disabilities are given preference. If you are unsure about your application or have general questions about the vacancy, please contact us.

Information on data protection

Your personal data will only be used and stored for the purpose of the application process. Your data will not be transferred to third parties for purposes other than those mentioned. We adhere to the principles of data avoidance and data economy. Your data will be deleted once the application process has been completed. Temporary storage is carried out using suitable technical and organizational measures in accordance with Art. 32 GDPR to ensure the security of your personal data.